Business Support Officer
Join our team as a Business Support Officer
The successful candidate will be a driven individual who is able to build strong relationships and possess excellent Vietnamese and English communication skills. If you think this could be you, then we want to hear from you!
Please download our job description for further details of the role and requirements.
| Job Type: | Permanent |
| Working Pattern: | Full-time |
| Location: | Ho Chi Minh City, Vietnam |
| Start date: | Immediate start |
| Salary: | Based on experience |
| Contact name: | Emma Ellams |
| Contact email: | emma@wisergroup.co.uk |
About Wiser Environment
Our vision at Wiser Environment is to use our knowledge to positively influence climate change. We are known for our expert knowledge, sound advice and strong relationships that help our clients grow and prosper with compliant and responsible operations. We employ and develop a team of highly skilled and knowledgeable consultants. Plus, we actively provide an enjoyable and productive place to work where we encourage you to tackle challenges with creativity and openness.
Above all – if you want to work in a friendly and inclusive environment that enables you to achieve a positive work-life balance, then Wiser Environment is the place for you. Learn more about our vision and core values and how they form our guiding principles in how we want to operate our business and what we care about.
Your new role
As Business Support Officer, you will play a key role in Wiser’s business growth and development in Vietnam and across South-East Asia. You will be responsible for overseeing the day-to-day operations of our Vietnam office, ensuring that all administrative tasks are completed efficiently and effectively.
This role requires excellent communication and organisational skills to help make our Environmental Consultancy team more efficient. This will entail using your interpersonal and active listening skills to create positive relationships with Wiser Environment’s stakeholders. These include our directors, solicitors, finance team members, marketing personnel and business advisors.
Additionally, you will provide support to the Business Team located in the United Kingdom. By utilising your outstanding written English skills, you will help our marketing and sales processes excel by attracting new clients and enhancing relations with current contacts.
Your behavioral competencies
Communication Skills
Delivers information to others using the appropriate communication method. Actively listens and checks to ensure their communication and others understanding is consistent.
Planning & Implementation
Need to demonstrate initiative and be a self-starter. Need to plan ahead and prioritise daily, weekly and monthly tasks.
Customer Focus
Demonstrates customer satisfaction in their own behaviour acting as a role model for others by championing the importance of offering excellent service to all clients.
Confidence
Shows confidence in self and the ability to take on new challenges and ask for support when needed
Self-Development
Strives to enhance their own abilities to learn new things and develop themselves both with company support and individual learning. Demonstrate the ability to be “self-motivated”.
Business Awareness
Shows a clear understanding of business, industry and marketplace.
Requirements
Mandatory
- Bachelor’s degree in business administration or equivalent.
- Excellent written and verbal communication skills in both English and Vietnamese.
- Proven track record of developing successful relationships with clients.
Desired
- Master’s degree in business administration or equivalent.
- Excellent editorial skills including impeccable grammar, an ear for tone and style and superior proofreading abilities
- Experience in coordinating and working across different time zones and cultures.
Benefits
- Salary is competitive and will depend upon the knowledge, skills and experience that you can bring to Wiser Environment.
- Starting paid annual leave entitlement of 22 days.
- Private health insurance.
- Performance-related bonus scheme
- Flexible work options.
- Learning and development opportunities.
- Knowledge interchange between VN and UK Teams.