CIWM Internal Quality Assurer (IQA)

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Join our team as a Freelance Internal Quality Assurer (IQA)

We are seeking an experienced Internal Quality Assurer who will play an integral role in our CIWM Training Centre team. As a self-employed IQA, you will be helping to facilitate the quality assurance process of a range of waste management qualifications. You will be responsible for providing candidates and their assessors with guidance and feedback on the quality of their assessment practices. You will ensure all portfolios and observational evidence gathering meets the qualification standards stipulated by governing body CIWM. Whilst working alongside a committed team of assessors and centre staff, your role will be fully supported by other waste industry professionals. This fulfilling and challenging role enables operators within the waste industry develop in to Technically Competent Mangers with your support and expertise.

Job type: Freelance
Location: Remote
Start date: Immediate start

About Wiser Environment

Wiser Environment is known for expert knowledge, sound advice and strong relationships that help our clients grow and prosper with compliant and responsible operations. We employ and develop a team of highly skilled and knowledgeable consultants. Plus, we actively provide an enjoyable and productive place to work where we encourage you to tackle challenges with creativity and openness.

  • Wiser are an accredited well-established waste management qualification provider with full Direct Claims Status.
  • Wiser Training (previously Milton Centre) has been established since 1995 to administer Waste Management RQF Awards (previously NQF’s & QCF’s).
  • Wiser are an Environmental Consultancy with years of industry experience, putting their clients at the forefront of everything they do.
  • Full support of an experienced Centre Team, Assessor Team and secondary IQA.

Your new role

The Internal Quality Assurer (IQA) also has two major areas of responsibility. To physically check the portfolios assessed as acceptable by Assessors and act as part of the team who oversee the operation of the Centre.

  • Oversee the assessment process, sample assessment evidence and records to ensure a fair, consistent, and rigorous level of assessment is maintained.
  • Ensure that systems are developed and implemented so that all the requirements of the Accreditation body are met.
  • Support assessors in their performance and development.
  • Ensure the eligibility of assessors to undertake assessment.
  • To manage the procedure for complaints and appeals.
  • The IQA will judge the standard of the assessment against national standards as well as adopting guidelines set by CIWM (WAMITAB) and the Centre.
  • Keep Assessors informed of any changes to the Standards or new guidance issued.

It is anticipated that you will need to provide Wiser with an average of 10-15 hours per month for around 4 – 5 clients, but due to the nature of the work, this will vary month by month.

Contract Type

Self Employed. We will ask you to agree to a contract to provide services to Wiser clients, and you will invoice Wiser for your services in line with this contract.


Communication Skills

Delivers information to others using the appropriate communication method. Actively listens and checks to ensure their communication and others understanding is consistent.

Driving Results

Ability to deliver excellent quality standards independently and as part of a team. Shows a clear understanding of team working and how individual actions impact the Business.


Planning & Implementation

Need to demonstrate initiative and be a self-starter. Need to plan ahead and prioritise daily, weekly and monthly tasks.

Customer Focus

Demonstrates customer satisfaction in their own behaviour acting as a role model for others by championing the importance of offering excellent service to all clients.


Shows confidence in self and the ability to take on new challenges and ask for support when needed


Strives to enhance their own abilities to learn new things and develop themselves both with company support and individual learning. Demonstrate the ability to be “self-motivated”.

Business Awareness

Shows a clear understanding of business, industry and marketplace.


Shows an ability to learn relevant legislation and to interpret how this relates to projects and clients.


Essential Criteria

  • Excellent communication, presentation, organisational and interpersonal skills.
  • 3 years minimum industry experience.
  • Relevant CIWM qualification (LROC, MROC, HROC).
  • Hold an IQA qualification (CAVA, TAQA).
  • Hold a Teaching Qualification Certificate ((i.e. PTLLS, Cert Ed, C&G 7302).


  • Competitive hourly rates
  • Mentoring available.
  • Work from home (some site visits will be necessary).
  • Working hours flexibility associated with self-employment.

At Wiser Group we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. Supporting diversity and inclusion is important to us – we are looking for partners to enhance our workplace culture and be great to have around.

Apply Today

If you think you’re a good match, email attaching your CV, with your answers to the following questions:

  1. Please state the relevant Internal Quality Assurer qualifications you possess.
  2. What awarding body were the qualifications completed with?
  3. When were the qualifications obtained?




Reach your goals with Wiser