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Accreditations

The EA has updated their service standards

he EA has updated their service standards. These standards set out the level of customer service operators can expect from the regulator. The update confirms that the EA’s response time to enquiries and complaints has been extended from 10 working days to 20 working days. The EA explains that this is a temporary change whilst their teams adapt to new ways of working and respond to incidents.

The EA are still assessing compliance on waste sites

As this current lockdown continues, it is important to remember that the EA are still assessing compliance on waste sites. For the majority of sites, the EA will conduct their CAR form inspection remotely.

So – expect your EA officer to ask for photos of your site, evidence of record-keeping, a telephone discussion with your TCM and more. Above all, your site’s compliance rating will impact how much your yearly subsistence fee is. The better your compliance rating the cheaper your subsistence fee is.

Global Recycling Day

The year’s Global Recycling Day is on the 18th of March. The Global Recycling Foundation’s event will celebrate and recognise Recycling Heros and their outstanding contribution during these unprecedented times.